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Cookie Policy

Last Updated: January 15, 2026

1. What Are Cookies

Cookies are small text files that websites place on your device to store information about your visit. They help websites remember your preferences, improve your experience, and provide usage insights to site owners.

Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period). They can be "first-party" (set by the website you're visiting) or "third-party" (set by external services used by the website).

2. How We Use Cookies

cresstwelals uses cookies to enhance your experience on our website and understand how visitors use our site. We use several categories of cookies, which you can manage through the preferences tool below.

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are necessary for basic website functionality. They enable core features like navigation, access to secure areas, and cookie consent preferences. Without these cookies, the website cannot function properly.

Examples:

  • Session management cookies
  • Cookie consent preferences
  • Security and authentication cookies

Duration: Session or up to 1 year

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on site, and any errors encountered. This data helps us improve user experience.

Examples:

  • Google Analytics cookies tracking page views and user behavior
  • Performance monitoring cookies

Duration: Up to 2 years

3.3 Marketing Cookies (Optional)

These cookies track your browsing activity to deliver relevant advertisements and measure campaign effectiveness. They may be set by advertising partners and can track you across websites.

Examples:

  • Facebook Pixel for ad targeting
  • Google Ads conversion tracking
  • Retargeting cookies

Duration: Up to 1 year

3.4 Preference Cookies (Optional)

These cookies remember your choices and preferences to provide a personalized experience, such as language selection or region preferences.

Duration: Up to 1 year

4. Third-Party Cookies

Some cookies on our site are placed by third-party services we use:

  • Google Analytics: Tracks website usage and provides insights into visitor behavior
  • Facebook Pixel: Enables targeted advertising and measures ad performance
  • Google Tag Manager: Manages and deploys marketing tags without modifying code

These third parties have their own privacy policies governing how they use information collected through cookies.

6. Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome
  1. Click the three-dot menu in the top right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Select "Cookies and other site data"
  5. Choose your preferred cookie settings
  6. To delete existing cookies, click "See all site data and permissions"
Mozilla Firefox
  1. Click the three-line menu in the top right corner
  2. Select "Settings"
  3. Click "Privacy & Security" in the left sidebar
  4. Under "Cookies and Site Data," adjust your preferences
  5. Click "Manage Data" to view and delete specific cookies
Safari (macOS)
  1. Click "Safari" in the menu bar and select "Preferences"
  2. Click the "Privacy" tab
  3. Choose your cookie preferences under "Cookies and website data"
  4. Click "Manage Website Data" to view and remove specific cookies
Microsoft Edge
  1. Click the three-dot menu in the top right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Select "Cookies and site data"
  5. Choose your preferred settings
  6. Click "See all cookies and site data" to manage specific cookies

Note: Disabling cookies may affect website functionality. Some features may not work properly without cookies enabled.

7. Your Rights

Under Thai data protection law (PDPA), you have the right to:

  • Know what cookies are used and for what purpose
  • Withdraw your consent for non-essential cookies at any time
  • Access and delete data collected through cookies
  • Lodge a complaint if you believe your rights have been violated

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by updating the "Last Updated" date at the top of this page.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact:

Privacy Team
cresstwelals
18 Ratchadaphisek Road, Din Daeng
Bangkok 10400, Thailand
Email: [email protected]
Phone: +66 2 573 8416